Loving my QCT6! Looking to upgrade in the near furture.
Install was very confusing due to lack of instructions. It took days for customer support to call me back. I asked for someone to call me when I was at home and never got that phone call. After a week of leaving several messages every day I finally got an email and fixed the problem myself. Customer service never followed up. There is no printed manual for the software. You have to figure it out the best way you can. This program is very expensive to not get any help. It is working now I hope it is worth it
If you are new, the first thing you need to do is to watch dfgrorge on YouTube. As a matter of fact they have a great video on putting the equipment together. Honestly, I wish I had seen it before I put the track. At least he walked me through the tablet setup. The first video I watched was QCT4 Beginnings-Loading and Quilting with QCT4 - I have the 5 but I felt like it would be close enough and it was. I'm now watching his wife's videos on using the program. These are a must. This machine also has videos from Leah Day and she's great too. So far I am very excited and love it. I'm kinda wishing I had brought the Pro version. It's actually cheaper buying it directly from the Grace Company than the middle man. Either way, I've heard enough wonderful things, I'm going to turn my passion into the next chapter of my life with my new Grace products.
Partnering with Karla, the Director of Education, has made my quilting truly mine. As a quilter herself, she gets the needs of her fellow quilters and understands our needs. The program will do just what you need, but what you need most, is to partner with their most exceptional team of educators.